FaQ

Orders & Customization

Can I place an order if I don’t see my model or application listed?

Absolutely. If your boat, cooler, vehicle, or other project is not listed, simply contact us. We offer fully custom solutions, from creating templates to designing tailored EVA kits.
What level of customization do you provide?

We offer complete flexibility, including:
· 20+ base colors that can be freely combined
· Different textures and surface finishes
· Custom logos, patterns, and engravings
· Size and shape tailored to your project
How does the design process work?

Once you provide details (dimensions, photos, or model), our design team will create a draft for your confirmation. Production starts only after you approve the final design.

What are the main advantages of EVA foam products?

EVA foam is chosen worldwide for its performance and comfort:
· 🛡️ Non-slip safety: Provides excellent traction even in wet conditions
· 🌞 UV resistance: 5000+ hours of protection against fading and cracking
· 🌊 Saltwater durability: Resistant to corrosion and seawater exposure
· 🎯 Shock absorption: Reduces vibration and noise for a smoother ride
· 🧼 Easy maintenance: Wash with mild soap and water
· ⚡ Comfort: Soft underfoot, reducing fatigue during long use
Is EVA safe for my boat or vehicle surface?

Yes. Our products use marine-grade adhesive that will not damage surfaces. When removed, residual adhesive can be easily cleaned with a remover.
How long will the product last?

With proper care, EVA mats can last several years, even under heavy use.

How do I install EVA foam mats?

Our products come with self-adhesive backing. Simply peel and stick onto a clean, dry surface. We provide installation guides to help you achieve the best result.
Can EVA mats be used in harsh marine environments?

Yes. They are designed for freshwater, saltwater, and UV exposure.
Will they peel off in extreme conditions?

No, when properly installed, they remain secure. For best results, ensure surfaces are completely dry and oil-free during installation.

How long is production time?

Processing takes 5–10 business days, depending on customization.
What are the shipping options?

· Standard Shipping: 15–25 days
· Express Shipping: 7–12 days
Do you ship internationally?

Yes, we deliver worldwide.

Payment & Security

We accept major credit cards, PayPal, and other secure payment options.
Is online payment secure?

Yes, all transactions on Marvadeck.com are protected with SSL encryption and trusted payment gateways.

Can I cancel my order?

Orders can be canceled within 24 hours of purchase. Once the design is confirmed and production has started, cancellations are no longer possible.
Do you accept returns for custom products?

Customized products are non-refundable.
What if my product arrives defective or damaged?

Contact us within 7 days with photos. We will replace or refund defective or damaged products.
Do you accept returns for non-custom products?

Yes, within 7 days of delivery if the product is unused and in original condition.

How do I take care of my EVA foam products?

· Clean with mild soap and water
· Avoid harsh chemicals and high-pressure cleaning
· Store in shaded areas when not in use to prolong lifespan
What if I need help after installation?

Our team provides lifetime support for all products. Whether you need maintenance advice, replacement options, or re-installation guidance, we are here to help.
How do I reach customer service?

· 📧 Email: info@marvadeck.com
· 💬 WhatsApp: [Contact Us on WhatsApp]
We respond to all inquiries within 1 business day.