Shipping policy

At Marvadeck.com, we strive to deliver your customized EVA products safely and on time. Please read our shipping policy carefully.

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1. Processing Time

• All orders are custom-made, so please allow 5–10 business days for order processing.

• Orders placed on weekends or holidays will start processing on the next business day.

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2. Shipping Methods & Estimated Delivery

Delivery times may vary depending on your location and carrier services.

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3. Shipping Costs

• Shipping costs are calculated at checkout based on weight, size, and destination.

• Free shipping promotions may apply for specific orders.

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4. International Shipping

• We ship worldwide.

• Customers are responsible for any import duties, taxes, or customs fees.

• International delivery may take longer due to customs processing.

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5. Order Tracking

• After your order is shipped, you will receive a tracking number via email.

• Tracking updates may take 24–72 hours to appear.

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6. Lost or Damaged Packages

• Please inspect your package upon delivery.

• If your order is lost or damaged during shipping, contact us within 7 days at support@marvadeck.com.

• We will work with the carrier to resolve the issue or provide a replacement.

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7. Changes to Shipping Policy

• Marvadeck.com reserves the right to update this policy at any time.

• Any changes will be posted on this page.

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8. Contact Us

For questions regarding shipping:
Email: support@marvadeck.com
Website: https://www.marvadeck.com